A: If you choose to vacate the accommodation before the tenancy end date or your landlord or agent asks you to do so, they will need to close the membership via the flatfair dashboard.

Your agent or landlord will then be able to raise any charges regarding damage or rent arrears against you, and you will then be able to respond to those charges as you would have done at the end of your original contract. 

You will still be liable to pay for any charges brought against you, which stem from the tenancy agreement. Your flatfair membership fee is non-refundable.

Did this answer your question?