If you are satisfied with the returned conditions of the property and that there aren't any late payments, you can close the membership without charges.
To close a membership without charges, follow the steps below:
- Log in into your flatfair dashboard
- Select the relevant property
- Click Close and then select Close Now
- To help you avoid accidentally closing a membership, please type the word "close" in the space provided and click Close Now.
Important! Once a membership is closed, it cannot be re-opened, nor can end of tenancy charges be submitted following that. Before closing without charges, please make sure it is the correct property and double-check that no end of tenancy charges are required.