You can only cancel flatfair membership within 14 days of purchasing the service, or until the commencement date of the tenancy (whichever comes first). 

flatfair deems that the service is provided in full on the commencement date of the tenancy, so any cancellation thereafter will not qualify for a refund and any terms governing future payments of the tenants (i.e. for future damages) would always survive termination of the agreement.

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