A: If it’s not possible to carry out instant referencing, Movem, the referencing provider, will revert to reviewing your application manually. 

You might receive an email from Movem asking you to provide further details and they may need to contact any previous landlords or employers to verify the information you give.

Movem will notify your landlord and/or agent of their findings as soon as they are ready.

If you have any questions, just chat in using the bubble icon on our website and we'll be happy to help.

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