Firstly, log in to the flatfair portal and select ‘Referencing’ from the left-hand menu.

Click ‘New reference’ and either request a reference for an existing property from the list displayed, or click ‘New property’ to request references for a new home. 

Search for the postcode/address of the property, select the correct address and then click ‘Add property’.

On the next screen, please specify the amount of rent and add the emails of the tenant(s) who will be renting the property. Then click ‘Request reference’.

Your tenants will now receive an email inviting them to log in to the flatfair portal and complete the relevant forms to enable Movem, our instant referencing provider, to carry out their checks.

Once Movem have done so, we will notify you by email of their findings to allow you to either reject, conditionally approve or fully approve the references. 

If you have any questions, just chat in using the bubble icon on our website and one of the team will be happy to help.

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