Landlords

Everything our landlords need to know

flatfair support avatar Daniel avatar Bartosz Alksnin avatar +1
53 articles in this collection
Written by flatfair support, Daniel, Bartosz Alksnin and 1 other
Landlord - FAQs

Q: What is flatfair?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: Is flatfair safe?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: What are the benefits of using flatfair instead of a deposit?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: Is flatfair an insurance product?

Landlords
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Written by Daniel
Updated over a week ago

Q: What am I protected for?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: Why are improved payment terms so important?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: How can I join flatfair?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: Who manages my property?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: Do I still need to register a deposit?

Landlord
Daniel avatar
Written by Daniel
Updated over a week ago

Q: Do I get a flatfair certificate as I would with a deposit scheme?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: Why would my tenants want to use flatfair?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: Can some tenants pay a deposit and others use flatfair for the same accommodation?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: What happens if my tenants have a guarantor?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: Can my tenants cancel their flatfair membership?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: How much does flatfair membership cost?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: How do tenants pay for their flatfair membership?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: Does flatfair indemnify my tenants for damages?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: Do all properties qualify for flatfair?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: What criteria must my property fulfil if I want to use flatfair?

Landlords
Bartosz Alksnin avatar
Written by Bartosz Alksnin
Updated over a week ago

Q: Do all tenants qualify for flatfair?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: What are flatfair's referencing criteria for a company let?

Landlords
Bartosz Alksnin avatar
Written by Bartosz Alksnin
Updated over a week ago

Q: What are flatfair's referencing criteria for private tenants?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: How many tenants do you accept in one shared accommodation?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: What happens if a tenant moves out and is replaced?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: What actions can I take on the flatfair platform?

Landlords
Bartosz Alksnin avatar
Written by Bartosz Alksnin
Updated over a week ago

Q: How do I invite tenants to join flatfair?

Landlords
Amy Myles avatar
Written by Amy Myles
Updated over a week ago

Q: Can I convert an existing deposit with flatfair?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: When do flatfair memberships expire?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: How do you handle deductions for tenants that leave before the end of a tenancy?

Landlords
Bartosz Alksnin avatar
Written by Bartosz Alksnin
Updated over a week ago

Q. What is an inventory and why is it advisable to have one?

Landlords
Amy Myles avatar
Written by Amy Myles
Updated over a week ago

Q. What happens if I want to make an end of tenancy charge without having had an inventory done?

Landlords
Amy Myles avatar
Written by Amy Myles
Updated over a week ago

Q: How do I submit an end of tenancy charge?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: I made an error when submitting a charge. What should I do?

Landlords
Bartosz Alksnin avatar
Written by Bartosz Alksnin
Updated over a week ago

Q: If my tenants pay immediately following an end of tenancy charge, how long will it take for me to receive the funds?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: What happens if my tenants don’t react to my end of tenancy charges?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: What happens if my tenants agree on some end of tenancy charges but not all?

Landlords
Daniel avatar
Written by Daniel
Updated this week

Q: What happens if my tenants don't pay for a lawful charge?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: What does 'counter' mean?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: How long will the negotiation stage take?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: What happens in the case of a dispute?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: How long could the dispute resolution process take?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: Who are the adjudicators who make the decisions regarding a dispute?

Landlords
Amy Myles avatar
Written by Amy Myles
Updated over a week ago

Q: Is the adjudication service free for landlords?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: What happens if I don’t agree with the adjudication decision?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: How does flatfair collect money owed by my tenants if they don’t pay for lawful end of tenancy charges?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: How will I get any money lawfully owed to me?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: What is the payment timeline for lawful end of tenancy charges made against tenants?

Landlords
Bartosz Alksnin avatar
Written by Bartosz Alksnin
Updated over a week ago

Q: How can flatfair ensure that tenants' payment cards can still be used at the end of the tenancy? What happens if tenants' cards are replaced, cancelled, damaged, lost or expire?

Landlords
Daniel avatar
Written by Daniel
Updated over a week ago

Q: What is the flatfair offer?

flatfair support avatar
Written by flatfair support
Updated over a week ago